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Table of Contents 

 
  1. Why should I choose a union shop for my building needs?
  2. Why should I choose Cipher Ltd. for my electrical needs?
  3. Does Cipher offer warranties on their labor and products they represent?
  4. Does Cipher lease technological systems?
  5. What should I expect from my Cipher experience?
  6. How is Cipher affiliated with Directv?

Why should I choose a union shop for my building needs?

Cipher is proud to be a International Brotherhood of Electrical Workers Local #461 contractor.  Union electricians are required to complete a three to five year apprenticeship, depending on certification, under close watch of the IBEW. and the Joint Apprenticeship Training Committee.  Union electricians are trained in a wide variety of fields dealing with the electrical industry including theory, installation, service and safety standards. 

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Why should I choose Cipher for my electrical needs?

True, there are a lot of imitations out there.  But when you’re looking for “unwavering standards of excellence”, you don’t have to look far.  Cipher is local, centrally located in Aurora and serving Chicago and it’s surrounding suburbs.  Since 1977, we have built our reputation on competent, cost-effective electrical solutions and craftsmanship.  Just check our references. Repeat customers, long-term employees and numerous customer referrals have made us a cut above the rest for almost three decades!

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Does Cipher offer warranties on their labor and products they represent?

Of course we do!  Practically all of the products we represent come with a manufacturer’s warranty.  And we at Cipher are so confident that our electricians surpass others, we guarantee our work for one year on most of our jobs.  Call a Cipher representative for a particular project you have in mind.

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Does Cipher lease technological systems?

Cipher does offer leasing as an option to purchasing.  Most of the financing we can do on site for you with a written in service & maintenance agreement.  From CCTV, Satellite, Voice & Data, Security and Card Access, we can find a product to fit your project and your budget, as well as give you peace of mind with 24-hour monitoring and on site financing.  Cipher’s Sales Representative can even offer you a buy-out on the equipment at the end of the contract, at a reasonable price.

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What should I expect from my Cipher experience?

The first thing that always stands out in our customer’s minds is the attitude and professionalism of our technicians.  Time and time again, our electricians exceed the customer’s expectations – always prompt, courteous and very knowledgeable.  We offer training to facility managers and on-site maintenance for all of our technology systems and in most cases can help to troubleshoot issues over the phone. 

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How is Cipher affiliated with DIRECTV®?  Does this mean I’m going to pay more for my DIRECTV® programming going through a third-party vendor? 

Cipher has been a System Operator through Pace Electronics (Multi-band Group) for over seven years.  Cipher provides the installation and service & maintenance agreement, while DIRECTV® provides the video services.  Cipher, as an Operator, is not allowed to mark up any programming by DIRECTV®.  Cipher’s electricians can design, install and service your DIRECTV® system as well as be your DIRECTV® shop – with DVR’s, standard receivers, remotes, infrared systems and more that we can offer you cheaper than most retail shops.

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